At Resume Saathi, we are committed to protecting your privacy and safeguarding your personal information. This policy outlines how we collect, use, and protect your data when you engage with our resume writing and career services.
1. Introduction
We respect your privacy. By using our services, you agree to the collection and use of information in accordance with this policy. We regularly update our privacy practices and any changes will be posted here.
2. Information We Collect
A. Information You Provide
We may collect the following:
- Name, email, phone number, address
- Resume, educational and employment history
- Payment details (via secure gateways)
- Nationality or location details to personalize services
B. Information Collected Automatically
We may collect:
- IP address, browser type, and language
- Pages visited, links clicked, and timestamps
- This data helps us improve your experience and monitor website performance.
3. Use of Cookies
Cookies are used to:
- Analyze traffic and user interaction
- Store preferences and enhance performance
- You may disable cookies via your browser settings, but it may affect some features.
4. Use of Your Information
We use your data to:
- Provide resume writing and consulting services
- Communicate updates and offers (only with your consent)
- Improve website functionality and service delivery
5. Revisions & Refunds
- You may request up to 3 revisions within 60 days of receiving your first draft. After that, no revisions will be accepted.
- Changes must be requested in one consolidated communication to streamline the revision process.
- Format selection must be finalized during the first draft phase—changes afterward will not be accepted.
- Refund Policy: Once work begins and the first draft is shared, no refunds are permitted. Refunds are also not available after 24 hours of payment. Taxes deducted are non-refundable.
6. Security
We implement best-in-class security protocols to protect your information against unauthorized access, misuse, or loss.
7. Disclosure of Information
We do not sell or share your personal data except:
- To fulfill legal obligations
- To complete financial transactions (with banks or payment gateways)
- When required for user safety or compliance with the law
8. Communications
With your consent, we may contact you about new services or updates. You can opt out of these communications at any time.
9. Updates to Policy
We may revise this policy periodically. Please check this page for the latest updates.
10. Service Scope
Resume Saathi is committed to delivering high-quality, satisfaction-guaranteed resume services. We’ve helped thousands of professionals build standout career documents and continue to support job seekers globally.